Privacy Policy
At TRANSCREA, we are particularly concerned about the confidentiality of the personal data provided to us through the website, and through this policy, we inform users about data protection and their rights.
Therefore, and in accordance with the European Union's General Data Protection Regulation (GDPR), Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and in compliance with the principle of transparency, we provide you with relevant information on the processing of personal data, in order to make known at all times how we process the data, for what purpose, and the corresponding rights.
Data controller:
Rosa Inés Huamanchumo Salvador (hereinafter THE CONTROLLER), NIF ES21786677L and registered office at: Calle Santa Anna 20, 1-3. 08921 Santa Coloma de Gramanet (Barcelona), Spain.
Email: info@transcreaglobal.com
Telephone: +34 633 888 797
Obtaining the data:
THE CONTROLLER has obtained the personal data that will be processed, through
from different channels:
Voluntarily provided by the data subject, either through a web form for information requests, quote requests, contracting services via email or telephone, or, where applicable, through the formalization of a service/product provision contract.
Description of the purpose of the treatment:
The CONTROLLER will process your data for the following purposes: To respond to contact or information requests. To manage business relationships with clients and potential clients. To send periodic informative and/or promotional communications related to our services, if the user has consented. To improve the user experience and analyze website usage using tools such as Google Analytics, Hotjar, Search Console, etc. To comply with applicable legal obligations.
You may revoke your consent at any time through the means provided for this purpose. We will process your data for commercial, administrative, accounting, and tax purposes, in accordance with current regulations and based on the information provided and authorization granted.
However, you may revoke this consent at any time through the means provided for this purpose. We will process your data for commercial, administrative, accounting, and tax purposes, in accordance with current regulations and based on the information provided and authorization granted.
The data categories you will be asked for will be: first and last name, identification (NIF, CIF, NIE, passport), tax address, telephone number, and email address.
Occasionally, due to the type of services and products contracted, TRANSCREA may view information contained in clients' information systems. In these cases, a confidentiality agreement will be signed between the parties.
The information collected through Cookies will be described in the Cookie Policy from this website.
Data retention
The personal data provided will be retained as long as the relationship with the entity is maintained, and the data subject does not request its deletion. It will be retained in accordance with the established legal deadlines and based on the purpose for which it was collected.
If the interested party voluntarily subscribes to any type of commercial communications, newsletters, advertising, etc., the data will be retained until the interested party unsubscribes from these types of communications.
Legitimation
The legal basis for processing personal data by THE CONTROLLER is the user's consent. This consent must be freely expressed, informed, and unambiguous in the following cases:
– Request by the interested party for any type of information.
– Subscription to receive commercial communications with express consent.
– Formalization of a commercial relationship resulting from the acquisition of products and/or services. In this case, we will also be using the basis for legitimizing contractual performance.
Recipients
While the data subject's data is being processed, THE CONTROLLER will not transfer the data to third parties, unless there is a legal obligation to do so.
In cases where third parties are used to carry out administrative, tax, accounting, and/or commercial processing, the required data processor contract will be duly formalized to guarantee the security and confidentiality of the data subject's data vis-à-vis third parties.
Rights
At any time, the data subject may freely and free of charge exercise the following rights with respect to his or her personal data:
– Right to access your personal data.
– Right to rectify your personal data when it is incomplete or inaccurate.
– Right to delete your personal data when it is no longer necessary for the purposes for which it was collected.
– Right to limit the processing of all or part of your data.
– Right to object to processing.
– Right to data portability.
– Right to withdraw consent previously given.
All of this can be done by writing to the Data Controller using the contact information in the header. This right is personal and non-transferable.
If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Control Authority, in this case, the Spanish Data Protection Agency (https://www.aepd.es/).
Supervisory Authority
If you require further information and/or assistance, beyond what we can and wish to provide, regarding Data Protection, you should know that the supervisory authority in Spain that ensures compliance with data protection regulations, which guarantees and protects the fundamental right to the protection of personal data, is:
Spanish Data Protection Agency (AEPD)
C/ Jorge Juan Nº6
28001 – Madrid
901 100 099 – 912 663 517
www.agpd.es
You can also contact us through this form.
The AEPD informs and assists citizens in exercising their rights, as well as companies in complying with the obligations established by law.
As the owner of your own data, the AEPD protects the exercise of the rights of access, rectification, erasure, restriction, portability, and objection when these rights have not been adequately addressed. It also guarantees the right to data protection against actions that may be contrary to the law.
Applicable law and jurisdiction
The law applicable in the event of a dispute or conflict over the interpretation of the terms contained in this Privacy Policy, as well as any matter related to the services of this website and its policies, shall be Spanish law. The competent courts and tribunals for any dispute relating to the interpretation of this legal text shall be those of the city of Barcelona.
For the resolution of any dispute that may arise during a visit to the website, THE OWNER and the user shall be subject to the jurisdiction established by current legislation. You can access the website through this link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES
Last published: July 2, 2025
